Shipping policy
Free Worldwide shipping
Dispatch can take 1 to 3 days
Most orders are usually shipped within 48 hours. However, in peak seasons, shipment can take up to 3 business days.
Once your order has been shipped, you’ll receive an email reflecting that your order has been shipped, along with tracking number(s).
| Region | Estimated Delivery Time |
|---|---|
| United States | 7–10 business days |
| Australia | 7–10 business days |
| Europe | 10–12 business days |
| Rest of World | 10–14 business days |
Potential Delays
Please note that orders might get delayed for the following reasons:
- The order is pending a credit approval and verification.
- Product going through customs
- An order which requires customisation.
- An order is shipped to the remote country.
For any questions about these Terms, please contact us at:
Email: info@ellamaison.com
Address: Co-working FDCW 1824, Al Shohada Road, Dubai
Phone: +971 1589529089